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MapBuilder

Empower your customers to self-service information so your employees can focus on the tasks that matter, all while reducing demand on your call centre

Deliver exceptional customer service

Provide easy-to-access spatial information and interactive maps to your customers, while enabling your employees to create, manage and publish website-ready maps within minutes.


Key features & benefits

    • Give customers the ability to self-service answers to frequently asked questions without increasing your customer service workload
    • Enable quick access to information through mobile GPS, simple address searches or direct locations within maps
    • Offer a better experience for field employees, with the ability to edit location data simply and securely

Reach a wider audience with MapBuilder

  • Create added value for customers

    Increase your customer satisfaction with self-service access to accurate information about points of interest, local authorities and services like bin collection days.

  • Increase customer service satisfaction

    Empower your people through simple access to the information they need for faster customer service without increasing overheads.

  • Publish maps online

    Acquire the agility to create, manage and deploy maps themed specifically to your website. Publish maps embedded directly within your website, as a URL or through a landing page, to engage with and provide useful information to the public.

  • Leverage simple address search capabilities

    Save time and enable quick access to information for internal staff and self-servicing customers through simple address searches or direct locations within a map.

  • Provide production ready reports

    Enable your customers to access production reports with the simple click of a button, providing site specific information that can be downloaded and saved for later use.

Ready to learn more?

Complete the form to speak to a Spatial sales expert about how TechnologyOne can help you.