Local Government
Education
App Builder
Business Analytics
Corporate Performance Management
Curriculum Management
Enterprise Asset Management
Enterprise Budgeting
Enterprise Cash Receipting
Enterprise Content Management
Financials
Guide
Human Resources & Payroll
Performance Planning
Plus
Student Management
Supply Chain Management
Timetabling & Scheduling
DxP Student
About SaaS+
Our Solutions
ERP in 30 Days
Security
About Us
Investor Relations
Life@Tech1
Foundation
Careers
Login
Customer community
Enterprise App StoreHow two leading universities transformed scheduling with SaaS
UCISA webinar recap
Across the UK, universities are under pressure to improve both resource efficiency as well as student and staff experiences. One of the most challenging areas to do this continues to be timetabling and scheduling, where outdated manual processes often hinder efficiency.
To explore how universities can overcome these challenges, TechnologyOne hosted a webinar in collaboration with UCISA, featuring expert insights from Kingston University and the University of Leicester.
During the webinar, Mark Bonetzky, Academic Registrar, Timetabling & Student Records at Kingston University, and Matt Kaylor, Student Registry Services Manager, Timetabling and Scheduling at the University of Leicester, discussed their transformative journeys adopting TechnologyOne’s SaaS product: Timetabling & Scheduling.
Insights from UCISA: the impact of SaaS on timetabling
Key outcomes highlighted during the webinar included significant performance and operational efficiency improvements.
Both universities reported immediate benefits upon transitioning to TechnologyOne’s SaaS solution, noting considerable enhancements in scheduling accuracy, workload reduction, and overall resource management.
"If you aren't on SaaS, I really do think you need to be. I can't stress how much it does flip your IT burden. It will remove that much from your teams," said Matt Kaylor from the University of Leicester.
Mark Bonetzky from Kingston University also emphasised the value of SaaS in automating previously cumbersome reporting processes.
"We've actually automated some reports... We've literally gone from about 30-40 clicks down to about two or three,” he said.
Why UK universities are turning to SaaS for timetabling
UK universities are increasingly adopting SaaS solutions such as TechnologyOne’s for timetabling to overcome persistent operational challenges, such as:
- manual scheduling burdens,
- poor legacy system performance, and
- limited strategic planning capability.
SaaS solutions offer robust data security, scalability, real-time data accessibility, and continuous updates, making them an attractive strategic option for institutions looking to modernise and deliver better experiences for students and staff.
Kingston University’s SaaS journey: optimising performance and reporting
Kingston University first adopted TechnologyOne’s Timetabling & Scheduling product in June 2024, marking the start of a transformative journey in their approach to scheduling. Leveraging the SaaS solution, the university at once experienced substantial improvements to their overall timetabling capabilities from day one.
Immediate gains in scheduling efficiency
Upon transitioning to SaaS, Kingston University immediately saw performance improvements. Timetable roll-over procedures that previously consumed significant administrative time have been streamlined, dramatically reducing manual workload and allowing staff to focus on more strategic tasks.
Automated reporting reduces workload significantly
The implementation of automated reporting through TechnologyOne’s platform significantly reduced Kingston’s reporting complexity.
Mr. Bonetzky further illustrated the benefits, stating, "these automated custodial reports have been huge time savers, they're easy to see and use, dramatically improving our efficiency."
Future-focused: staff workload analysis using SaaS analytics
Looking ahead, Kingston University is keen to use advanced SaaS analytics further to optimise staff workload management.
"We're also working on some staff workload analysis, using the CIA dashboards and analytics to provide departmental-level staff workloads,” Mr. Bonetzky added.
About Kingston University
Located in south-west London, Kingston University is a forward-thinking institution known for its commitment to delivering high-quality teaching, industry-informed learning, and excellent student experience.
With a strong focus on innovation and employability, Kingston has over 19,000 students and nearly 1,500 staff across its four campuses and a wide range of disciplines
University of Leicester: SaaS as a strategic enabler
The University of Leicester began its partnership with TechnologyOne’s Timetabling & Scheduling product in January 2024, strategically aiming to enhance security and overall efficiency.
Leicester’s Matt Kaylor emphasised several factors that guided their decision:
"It’s military-grade security. We are risk-averse and a really discerning customer, so we're confident in the security that we get,” he said.
“We scanned the market thoroughly and selected TechnologyOne because we felt confident it was the best overall package available."
Mr. Kaylor has also previously told TechnologyOne it used to take them far, far longer to develop timetables.
“It used to take over a fortnight to develop the exam timetable,” he said.
“The software was just bolted on to our existing system, and the vendor took no responsibility when we ran into problems.”
TechnologyOne’s offering also provided Leicester with greater internal control, especially regarding ETL (Extract, Transform, Load) processes. This reduced their dependence on external consultancy, significantly easing internal resource demands and enabling quicker, more efficient upgrades.
"It's been an absolute game changer for us,” Mr. Kaylor said.
“We've successfully conducted two upgrades with ease, freeing significant internal resources."
About the University of Leicester
Founded in 1921, the University of Leicester is a leading UK education institution known for its research excellence and commitment to providing first-class student experiences. Serving over 20,000 students and employing 3,800 staff, the university manages a wide range of academic and administrative services across its central campus and academic schools.
SaaS+: redefining academic operations
TechnologyOne’s SaaS+ is redefining how UK universities approach academic operations.
By providing institutions with a robust, flexible, and scalable platform, SaaS+ supports real-time scheduling and resource allocation, significantly reduces administrative overheads, and continuously evolves through regular updates and innovations.
Where next for timetabling & scheduling in UK universities?
As more universities recognise the value of adopting SaaS, the future of timetabling and scheduling in the UK higher education sector is poised for significant innovation and improvement.
Kingston University intends to further exploit the analytics capabilities within the SaaS solution to delve deeper into workload analysis and departmental resource allocation, aiming for ongoing process enhancements.
The University of Leicester, meanwhile, will continue maximising its use of SaaS, driving further operational efficiencies, and refining its timetabling processes. This ongoing innovation positions it strategically to adapt swiftly to evolving educational and operational demands.
Take the next step with TechnologyOne
Discover how your university can make complex scheduling simple and enhance the student experience with Timetabling & Scheduling.
Book a demoTimetabling & Scheduling FAQs: TechnologyOne
See below for some of our most frequently asked questions (FAQs) on education and TechnologyOne.
OneEducation is TechnologyOne’s integrated solution designed specifically for the education sector. It supports the day-to-day operational, strategic, and educational needs of higher education and vocational institutions, empowering over 6.5 million students globally and mobilising more than 60% of higher education institutions in the UK, Australia and New Zealand.
Depending on your institution’s needs, you can integrate the following business functions directly with TechnologyOne:
- App Builder
- Business Analytics
- Corporate Performance Management
- DxP Student
- Enterprise Asset Management
- Enterprise Budgeting
- Enterprise Cash Receipting
- Enterprise Content Management
- Financials
- Human Resources & Payroll
- Performance Planning
- Spatial
- Student Management
- Supply Chain Management
- Timetabling & Scheduling
TechnologyOne’s Curriculum is an academic operations platform designed to streamline curriculum management and enhance the student and staff experience. It connects the entire curriculum portfolio in one place, enabling institutions to manage complex and evolving curriculum data with ease and accuracy.
With a modular design and powerful automation tools, Curriculum helps universities reduce administrative effort, improve data integrity, and make evidence-based decisions. Students benefit from clear study plans and improved progression visibility, while staff can confidently manage approvals, governance, and curriculum marketing from a single, trusted source.
Timetabling & Scheduling is a suite of systems that support class scheduling, exams, resource bookings, timetable publishing and reporting. Each system serves a specific purpose, with integration across functions rather than a single, all‑in‑one tool.
TechnologyOne’s Student Management is an end-to-end SaaS+ product designed to manage the entire student lifecycle—from recruitment and enrolment to progression, graduation, and alumni engagement.
By integrating all student data in one secure, cloud-based platform, institutions can streamline operations, improve retention rates, and deliver a seamless student experience.
SaaS+ is TechnologyOne’s all-inclusive enterprise solution, providing a fully managed, end-to-end digital transformation experience. Unlike traditional SaaS offerings, SaaS+ includes everything from software implementation, upgrades, support, and security, all for a single annual fee.
For more details, visit the SaaS+ information page .
