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Human Resources

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Human Resources & Payroll FAQs

Read some of our most frequently asked questions (FAQs) below or contact one of our friendly team members if you need more information.

Human Resources by TechnologyOne is a purpose-built SaaS product designed to manage the full workforce lifecycle, from recruitment and onboarding to performance, development, organisation management and modelling.

It centralises employee data, standardises HR processes, and provides real-time workforce visibility to support governance and strategic decision-making.

See the features and modules available in TechnologyOne Human Resources.

Unlike standalone HR tools, TechnologyOne Human Resources is built within an ERP environment. This means workforce data connects seamlessly with finance, budgeting, and reporting without complex interfaces or data duplication.

Yes. TechnologyOne offers a dedicated Payroll product designed to manage complex pay environments with accuracy, transparency, and compliance. It automates payroll calculations, supports detailed audit visibility, and works directly with Financials for real-time costing and reporting.

Human Resources and Payroll can be implemented independently, or together within the same ERP environment. When deployed together, employee data flows seamlessly from recruitment and workforce management into pay processing, strengthening governance and eliminating duplication across your organisation.

Learn more about TechnologyOne Payroll.

Integrating Human Resources with Financials ensures workforce planning aligns directly with budgets and organisational strategy.

Real-time access to headcount, position data, and workforce costs improves forecasting accuracy and strengthens executive oversight.

Learn more about TechnologyOne Financials.

Human Resources is hosted on TechnologyOne’s secure SaaS platform, designed to protect sensitive workforce data. It includes role-based access controls, audit visibility, and secure document management to support regulatory compliance.

The platform meets leading security and governance standards across Australia, New Zealand, and the UK.

SaaS+ is TechnologyOne’s all-inclusive enterprise solution, providing a fully managed, end-to-end digital transformation experience. Unlike traditional SaaS offerings, SaaS+ includes everything from software implementation, upgrades, support, and security, all for a single annual fee.

For more details, visit the SaaS+ information page .

Plus is TechnologyOne’s new agentic AI product, purpose-built for customers on TechnologyOne’s SaaS ERP. It represents the next evolution of enterprise software — an AI that doesn’t just provide answers but takes action on behalf of the user.

Plus stands for Predict, Learn, Uncover, Simplify. It combines advanced reasoning with TechnologyOne’s SaaS+ workflows to interpret intent, anticipate needs, and deliver outcomes in a single interaction. Whether accessed through text or voice, Plus transforms how people work by connecting enterprise-wide data and managing tasks automatically.

Plus works straight out of the box, with zero implementation. Once licenced, simply turn it on using a feature flag enablement and go. When enabled, processes automatically run in the background to configure Plus and its permissions for you.

Guide is an extension of Plus, designed for the people your organisation serves. It gives residents and students a simple, conversational way to access services, find information, and complete tasks on any device, at any time, without navigating complex systems or portals.

Guide is available in two forms: Guide for residents, for local government communities, and Guide for students, for higher education institutions. Both connect directly to your TechnologyOne ERP to deliver fast, personalised, and trusted responses through natural language conversations.

For more details, visit the Guide information page.