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Payroll

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Frequently asked questions (FAQs): TechnologyOne Payroll

Read some of our most frequently asked questions (FAQs) below if you need more information on TechnologyOne Payroll

Payroll by TechnologyOne is a purpose-built SaaS product designed to manage complex pay environments with accuracy, transparency, and compliance.

It automates payroll calculations, supports configurable pay rules, and integrates directly with Financials and Human Resources to provide real-time visibility over labour costs and reporting.

See the features and modules available in TechnologyOne Payroll.

Unlike standalone payroll tools, TechnologyOne Payroll is built within an ERP environment.

This means payroll data connects directly with Financials and, where implemented, Human Resources, providing real-time costing, stronger governance, and eliminating data duplication across systems.

Learn more about TechnologyOne Financials.

Yes. Payroll can be implemented as a standalone product, allowing organisations to manage pay processing, compliance, and reporting without requiring Human Resources.

If both products are implemented, they operate within the same ERP environment to provide seamless workforce continuity from employee record to pay processing.

Learn more about TechnologyOne Human Resources.

Payroll is hosted on TechnologyOne’s secure SaaS platform, designed to protect sensitive payroll and employee data. It includes role-based access controls, audit visibility, and strong governance frameworks aligned to public sector standards.

The platform supports compliance requirements across Australia, New Zealand, and the UK.

SaaS+ is TechnologyOne’s all-inclusive enterprise solution, providing a fully managed, end-to-end digital transformation experience. Unlike traditional SaaS offerings, SaaS+ includes everything from software implementation, upgrades, support, and security, all for a single annual fee.

For more details, visit the SaaS+ information page .

Plus is TechnologyOne’s new agentic AI product, purpose-built for customers on TechnologyOne’s SaaS ERP. It represents the next evolution of enterprise software — an AI that doesn’t just provide answers but takes action on behalf of the user.

Plus stands for Predict, Learn, Uncover, Simplify. It combines advanced reasoning with TechnologyOne’s SaaS+ workflows to interpret intent, anticipate needs, and deliver outcomes in a single interaction. Whether accessed through text or voice, Plus transforms how people work by connecting enterprise-wide data and managing tasks automatically.

Plus works straight out of the box, with zero implementation. Once licenced, simply turn it on using a feature flag enablement and go. When enabled, processes automatically run in the background to configure Plus and its permissions for you.

Guide is an extension of Plus, designed for the people your organisation serves. It gives residents and students a simple, conversational way to access services, find information, and complete tasks on any device, at any time, without navigating complex systems or portals.

Guide is available in two forms: Guide for residents, for local government communities, and Guide for students, for higher education institutions. Both connect directly to your TechnologyOne ERP to deliver fast, personalised, and trusted responses through natural language conversations.

For more details, visit the Guide information page.